It is the customer’s responsibility to make sure that all items are measured and will fit in elevators, stairs or doorways. Please notify us if items need to be moved up or downstairs or if an elevator is available. We will also remove all wrappings from your items. This delivery service will bring all items and boxes into your home, unpack and assemble goods and place them in the desired room. More details in store or call us (403) 255-8372. You must be available to receive your goods on the scheduled date. Please note: set up of new furniture and removal of debris is not included in this delivery service.ĭrop Off service is available on selected days. You will be responsible for carrying the product from this area to where it is needed in your home. The delivery team will bring all items and boxes to the front door, garage of your home. Option A: Drop Off service to your front door, garage of your home We offer two types of delivery options within regular delivery areas in Calgary. You will need to, at your own expense, bring any item with hidden damage or defect back to the warehouse in Calgary. To schedule your pick up, please go to Revolve Furnishings does not offer on site service for picked up items. Pick up hours for Calgary warehouse is listed on our company website. All pick ups go through our Warehouse location in Calgary at #3, 1110 58th Ave SE. You are responsible for any transportation damage so make sure you handle your new furniture with care. When picking up, you need to bring your invoice, valid identification, as well as straps and blankets. After the 2 months free storage period, a storage charge of 2% of your total invoice cost will be applied to your invoice monthly. If for some reason you are not ready to receive your purchase, we will store your fully-paid merchandise at no cost for 2 months. Your outstanding balance is due at this point in time. We will notify you when all of your furniture arrives in our warehouse in Calgary. We place considerable effort in tracking all our clients’ orders and will try our best to notify you and accommodate you if any delays occur. If you would like to trace your order, please go to and submit an ETA request online. Like any estimate, times can and often vary due to shipping delays, backorders and production problems. The ETA is our most realistic estimate as to when your furniture will arrive in our warehouse. All custom orders (items not in stock at time of purchase), floor models, clearance products or items sold “as is” cannot be returned under any circumstances.ĮTA stands for Estimated Time of Arrival. All returns after the first 24 hours of purchase will be subject to our approval and minimum 25% restocking fee. Returns of in-stock items will only be accepted in original packaging and in unused condition. We require that you have measured your space, including your elevators, prior to delivery and we will not take returns on items that do not fit your room or cannot be moved into your home. Purchases sold “as-is” or marked as “final sale” cannot be cancelled. 24 hours after your purchase, we will charge a 25% restocking handling fee to cancel or modify your order. You have 24 hours from the time of purchase to cancel your purchase and receive a full refund.
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